Name: The Unexpected Ibiza Hotel - Ushuaïa Club entrance included
Address: Playa d'en Bossa, es
Rating: 8.6

About this hotel

What guests liked

Excellent location near clubs, transport and attractionsStylish, modern design and atmosphereGenerally clean and well maintainedHigh-quality, praised breakfastAttentive Guest Experience / reception teamVIP club access and strong party/pool atmosphere

Could be better

Inconsistent service and reports of service declinePerceived as expensive / limited value for moneyLoud/noisy music and crowded partiesHigh minimum spend at poolside outletsHousekeeping delays and instances of intrusions (DND ignored)Isolated maintenance issues (e.g., AC failure) with unresolved complaints

Luxurious Beachfront Setting
Located on Playa d’en Bossa Beach, the adults-only Ushuaia Ibiza Beach Hotel offers a premium experience with a spa, 3 outdoor pools, and free live DJ performances for guests.

Exclusive Accommodation Options
Featuring minimalist rooms with top-notch amenities such as air conditioning, plasma TVs, and iPod docking stations, guests can also choose between the vibrant Ushuaia Club or the upscale Ushuaia Tower for a tailored stay.

Culinary Delights and Entertainment
Indulge in Japanese fusion cuisine at Minami, savour Mediterranean dishes at the Beach Club, and treat yourself to premium steaks at Montauk Steak House. With a prime location near Ibiza Airport and Old Town, plus free entrance to Hi Ibiza, the Ushuaia Ibiza Beach Hotel promises an unforgettable stay.
Book now and experience luxury at its finest!

8.6 · 3,147 reviews

Cleanliness8.7

Generally praised as clean and well maintained in multiple reviews (e.g., 'propreté', 'stylish, clean'), but there are reports of delayed or missed room cleaning on some stays.

Service8.5

Often highlighted as warm and attentive by the Guest Experience / reception staff, though several guests report a decline in service quality, some unfriendly/strict staff, and unresolved issues.

Location9.3

Consistently praised for an excellent/fantastic location — close to Ushuaïa, Hï Ibiza, taxi points and airport access; ideal for nightlife and sightseeing.

Room Quality8.9

Rooms described as modern, comfortable and stylish; positives outweigh negatives, though some mention small/dark bathrooms and isolated incidents (e.g., AC failure) affecting a stay.

Amenities7.8

Strong pool atmosphere, VIP club access and stylish public areas, but amenities are limited by crowded parties, no special guest-only spaces and high minimum spends at poolside outlets.

Value for Money7.0

Multiple guests question the price point ('too expensive', 'não sei se valeu'), with complaints about paid vs. complimentary items and high minimum consumption requirements.

Food and Beverage9.2

Breakfast receives consistent praise ('rich, delicious', 'excellent'); F&B at pool areas is enjoyable but can be expensive due to minimum spend policies.

Overall Experience9.4

Many guests describe the stay as memorable, stylish and 'amazing' or 'time of my life', though some negative service/operational incidents (unresolved reports, cleaning or AC issues) tempered others' experiences.

Chariya Rebmann

couple · Aug 2026

10.0

L’ambiance et le confort du lit

Un peu cher quand même

Oscar

solo_traveller · Aug 2026

9.0

“Magníficas, instalaciones, excelente personal y unos días de vacaciones inolvidables”

Como siempre, el personal es lo mejor que tiene el Hotel, independientemente de las magníficas, instalaciones y de la situación

El personal que tiene el Hotel es magnífico, salvo un tal Lucas Rodríguez, que atendió a mi mujer y a mis hijas antes de haber tenido la pulsera de muy malas formas en el bar de fuera. Tan es así, que cuando acabaron de desayunar fueron a la recepción a quejarse de este chico.

Daniel

solo_traveller · Aug 2026

7.0

“Das Preis-Leistungs-Verhältnis stimmt nicht mehr”

Grundsätzlich ist das Konzept genial. Das Personal gibt sich viel Mühe, ist sehr freundlich und sehr aufmerksam. Die Preise haben jedoch den Korridor des normalen verlassen.

Die Sauberkeit lässt zu wünschen übrig. Was vor allem daran liegt, dass die Zimmer stark beansprucht werden und nicht renoviert werden. Dies ist keine Kritik am Reinigungspersonal.

Mehdi

solo_traveller · Aug 2026

1.0

“Awful”

Nothing

4000€ for 5 nights in a standard room with no view and the service was bad. Check-in was supposed to be at 3pm. I arrived at 3, had to wait for an hour till 4 and nothing was offered while I was waiting: not a drink, not a coffee, not even a glass of water! I had to pay for everything in the room. I was even charged 20€ because I used 4 Nespresso capsules (in 6 days). WORST HOTEL EVER

The Unexpected Ibiza Hotel - Ushuaïa Club entrance included

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8.6 · 3,147 reviews