Nobu Hotel Ibiza Bay

“Top”

Wonderful Stay I had a wonderful stay at this hotel and felt very well looked after from beginning to end. The services are excellent, the restaurants are very good, and the room service was also great. I would especially like to mention Georgia from the Concierge team. She is incredibly professional, speaks several languages, and was always available, attentive, and genuinely kind. She managed to solve every little issue and request with efficiency and a smile. Her professionalism and warmth truly made a difference and deserve special recognition. The rest of the staff were also lovely and helpful, but Georgia was definitely exceptional. I also stayed with my little dog, who was welcomed in the best possible way. This was very much appreciated and made our stay even more enjoyable. I have stayed here before and will definitely be coming back. Highly recommended!

“Disappointing guest relations and management. 4 star at best.”

I know the location very well. The sea is average but we love the area.

The management of the staff. The staff can’t be blamed if they are not trained. And guest relations are smiling robots. They do not do the basics asked. They smile take your money and disappoint.

“Pretty bad experience”

We had a very disappointing experience at this hotel. The room we were initially given had a strong smell of dampness and mold, and the bathroom door was broken and would not close. We asked to be moved to another room and specifically requested that our luggage not be moved unless we were present. Despite our clear instructions, the hotel staff moved our belongings to the new room while we were away, and in the process damaged my wife’s Rimowa suitcase. The entire situation was handled very poorly by both the hotel management and staff. This level of service and disregard for a guest’s explicit instructions is simply unacceptable for a hotel of this caliber.

Location hotel, cleanness

Ac was not working properly Found two coacroaches in the room