Excellent
3,632 reviews
Rua Sousa Martins nº 20, 1050-217 Lisbon
What guests liked
Could be better
Luxurious Accommodation with Unique Light Show
Immersive Light Experience: Witness a captivating daily videomapping show in the interior garden.
Modern Amenities: Enjoy air-conditioned rooms with top-notch facilities and a buffet breakfast each morning.
Relaxation and Convenience: Unwind at the outdoor pool, sun terrace, and fitness center, complemented by a 24-hour front desk.
Experience the magic of light and luxury at Lumen Hotel & The Lisbon Light Show. Book now for an unforgettable stay in Lisbon!
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The outdoor swimming pool and the terrace are seasonal and closed from November to April. When booking 6 rooms or more, different policies and additional supplements may apply. Please note that the following room types have a fixed window: Deluxe Double Room Single Use with City View, Deluxe Double Room with City View, Executive Suite with City View, Deluxe Twin Room with City View, and Master Suite with City View. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027 Swimming pool: Closed from Mon, Nov 1, 2027 until Sun, Apr 30, 2028 Swimming pool: Closed from Wed, Nov 1, 2028 until Mon, Apr 30, 2029 A deposit may be required at the property.
Guests commented on the cleanliness and organization of the hotel as being exceptional.
Staff were consistently noted as friendly, helpful, and accommodating, enhancing the overall experience.
The hotel is conveniently located near major transport links and noted for its pleasant surroundings.
Rooms were described as spacious, modern, and well-maintained, contributing to a comfortable stay.
The light show and other unique offerings were well received by guests, adding value to the stay.
The overall value for the price paid was viewed positively, especially with the quality of breakfast and services.
Breakfast and other food offerings were praised for variety, quality, and value.
The overall experience was uniformly praised, with many expressing a desire to return.
Keith
couple · Aug 2026
“Really enjoyable”
Lighting and atmosphere, were offered free breakfast for both days, pool was amazing
They were filming a shoot in the hotel at morning time as people were trying to check out.,they were delaying check outs. People coming down in the lifts were totally unaware filing was happening.
Melanie-Kerstin
family_with_children · Aug 2026
Es war ein prima Hotel für einen Städtetrip. Gute Lage, tolles Frühstück, freundliches und hilfsbereites Personal alles prima 👍🏼
Andrew
family_with_children · Aug 2026
staff was extremely accomodating, and professional
Not fault of the Hotel, but not many resturants are open on Sunday night so we had limited places to eat before our travel back home.
Karsten
solo_traveller · Aug 2026
“Sehr gutes Hotel mit kleinen Schwächen im Service und Badezimmer”
Wir hatten insgesamt einen sehr angenehmen Aufenthalt. Das Personal war sehr freundlich und hilfsbereit und hat uns bei Fragen immer gute Auskünfte gegeben. Das Frühstücksbuffet war abwechslungsreich und gut, besonders positiv sind uns auch hier die netten und aufmerksamen Mitarbeiter aufgefallen. Die Lage ist ebenfalls sehr praktisch – von hier aus konnten wir alles gut erreichen. Auch die abendliche Lightshow im Hotel hat uns gut gefallen und ist eine nette Besonderheit.
Enttäuscht waren wir lediglich vom Service an der Rooftop-Bar. Der Barkeeper konnte uns kein Eis für die Getränke besorgen und wollte bereits gekaufte, noch ungeöffnete Getränke auch nicht kurz im Kühlschrank lagern. Als Begründung hieß es, seine Ablösung würde gleich kommen – diese kam allerdings nicht. Das passte für uns nicht zum ansonsten wirklich guten und hilfsbereiten Service des Hotels. Im Badezimmer wären außerdem ein paar kleine Wartungsarbeiten sinnvoll. Die Dichtung an der Duschtür könnte erneuert werden und auch der Abfluss in der Dusche sollte gründlicher gereinigt werden. Insgesamt trotzdem ein sehr empfehlenswertes Hotel, in dem wir uns wohlgefühlt haben.